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FAQ

 

Could you please explain your process a bit?

As a freelance copywriter, I like to begin all of my client relationships with an initial telephone consultation during which we discuss your copywriting needs, goals, and timeframes. I will also ask you to provide as much background material as possible which I will use as the basis for my writing. This includes (but is not limited to) brochures, flyers, marketing e-mails, reports, case studies, web content, or any other kinds of company information.

Once I have provided you with the first draft, I will ask that you thoroughly review it and organize your comments, questions and revisions for discussion. You must expect that your copy will need revisions. The task of writing copy is essentially a collaborative process. Open communication is absolutely crucial if I am to perform successfully as your freelance copywriter!

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I have a tight deadline to meet. Can you start on my copywriting project right away?

If you met a doctor who had absolutely no patients, would you schedule an appointment? Probably not.

I value all of my clients and every time I "sign on the dotted line", it's a personal commitment to put my best foot forward and exceed all of your expectations. That said, copywriting is a challenging endeavor, and it takes time to produce quality work. My suggestion is this: give me a call or shoot me an e-mail as soon as you get an inkling you'll be needing the services of a freelance copywriter. With plenty of "cushion", I'll be more likely to be able to take on your project and accommodate your timeframe without issue.

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I'm on a tight budget. Do you provide cheap copywriting services?

I understand that all businesses have budgets, some which leave little room for negotiation. But at the same time, the old adage holds true: you get what you pay for. Given the caliber of work I deliver and the results my clients experience, I feel that my copywriting fees are extremely reasonable and fair.

That said, I'm not the cheapest freelance copywriter on the block by any means. If budget is a concern, I'll certainly make every effort to tailor my services to your financial limitations. But if you're looking for bargain-basement pricing, we're probably not a good fit.
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What are your fees?

No two marketing projects are alike. For that reason, I typically determine my copywriting fees on a per-project basis. Just provide me the details of your next project, and I'll give you a quote that's tailored to your needs.

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Do you require a percentage of your copywriting fees up front as a deposit?


Yes. I require an initial deposit of 50% prior to commencement of a project. The balance on all freelance copywriting fees is due upon completion of services within a 10 day grace period.

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What do your fees include?

My copywriting fees include research, telephone discussions, copywriting, and one round of copy revisions. For on-site meetings, I generally charge an additional, per-hour rate for my time.

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What if I don't need copywriting "from scratch" ... what if I just need a makeover of the copy I already have? Do you still charge your full copywriting rates in that case?

I determine all copywriting rates on a case-by-case basis. If you simply need a "polishing" of your current copy, I'm more than happy to accomodate you by adjusting my copywriting rates to reflect the actual amount of editing required.

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Why don't you have samples of previous freelance copywriting work on your site?

I consider all work I've done for clients confidential. If you'd like to see samples of my freelance copywriting, I am more than happy to provide them upon request.

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How can you write about my business if you don't have direct experience in my industry?

Research is an integral part of the process for any freelance copywriter, and my copywriting fees include this research. Prior to writing even one word of copy, I spend ample time getting up to speed on your business, audience, and products. I am a 'quick study' as well as a zealous learner. Research is a part of my job which I truly enjoy.

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Do you require a freelance copywriting contract before you begin work?

Yes. I require a signed Letter of Agreement which confirms our business arrangement and freelance copywriting fees. Once we discuss your project scope, I will send or fax you a letter outlining the job specifications. All you need to do is sign it and mail or fax it back to me. Please keep a copy of our freelance copywriting arrangement for your own records.

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Are you available for on-site meetings?

As is sometimes necessary in the world of freelance copywriting, I am available to attend meetings in the Boston and Providence areas. For on-site meetings, I generally charge an additional, per-hour rate for my time.

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What happens if I have to cancel my copywriting project before it is completed, or if I change my mind about the direction of a project midway through it?

Once the project is in progress, and if you wish to cancel for any reason, payment will be pro-rated only for the work that has been performed up to that point. If the project changes significantly in direction or scale, a new freelance copywriting proposal and cost estimate will be provided.

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Do I own all rights to the copy you've written for my business?

Once copywriting fees for the project has been made in full, you own the rights to all work created for you. However, it is possible that I will ask for the right to use your project in hard copy and electronic form in my client portfolio. This is of course up for discussion. Please let me know if you have concerns regarding confidentiality.

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What's the best way to contact you if I need a freelance copywriter?

E-mail is the quickest way to get in touch with me these days. I can be reached between 9:00am and 5:00pm EST Monday-Thursday.
You can also reach me via phone at 401.475.8768.

In search of a talented, professional freelance copywriter? Contact me. I'd love to hear from you.


 

"Not only is Susan a talented freelance copywriter, she knows how to write for the web as well, making her a rare find.  Her ability to tackle sensitive subject matter quickly, accurately and thoroughly makes her a valuable part of our online efforts."

- Andrew T. Sweet
Sokolove Law
Newton, MA
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"The ad with your copy stopped running three weeks ago, yet I still get people walking into my office clutching the ad in their hands. I'm signing up to 6 new clients each week. This truly means good news for our business and is a direct reflection of the copywriting work you've done for us! "

- Edward Hickman
Alternative Methods

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"Thank you, Susan, for a job well done. The sales copy you wrote is already generating more sales for my product. I will use your freelance copywriting service again for future projects."

 

- Kal Hajeer
http://www.filtrim.com
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"Well, that letter is awesome! We are very happy. I am beyond pleased with the job you did as our freelance copywriter."

- Mike Symonds
Gann Global Financial
www.gannglobal.com
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"Susan, the sales letter and opt-in promo page are totally awesome. Thanks for doing such a fantastic job with the copywriting! You can bet I will be sending much more business your way."

- Michael Carpenter
www.thatinternetguy.net
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"We were VERY impressed with your professional copy editing skills -- you are very, very good at what you do! Thank you for all your great work - all of your feedback was tremendous!"

- Megan Swenson and team
R.H. Donnelley, Chicago
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"Finding a good freelance copywriter proved to be a very daunting task. After days of searching and interviewing prospective partners, Susan really made herself stand out above the rest. She is very flexible and can write passionately on any topic we present to her. We really appreciate the prompt turn around. The icing on the cake is, she is one of few partners that we can trust to talk directly to our clients - something we rarely feel comfortable with!"

- James Lawrence
AJT Design, Inc.
www.ajtdesign.com
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"Susan has done a fantastic job for us as our freelance copywriter.  She worked with us to help us meet our deadlines.  The copy she wrote for us put a fresh spin on our products and got us out of the rut we had worked ourselves into over the years.  We look forward to many more projects with Susan. We know that with her writing the copy, not only will everything will go smoothly, but our copy will have the sizzle it has been lacking."

- Melinda Fulton
Continental Datalabel
www.compulabel.com

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"Susan Landry is not only an amazing freelance copywriter; she is a genuine and special person who puts her heart into her work. After our first conversation, I felt as if I was talking to an old friend. I feel truly blessed that I found her within just minutes of looking online. Susan is a fabulous writer and a class act - you couldn’t ask for a better combination!”

- Staci Krell, Simply Staci LLC

NYC Professional Organizer


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